Values
Trust
Since we are a member of a solid financial group, 'trust' is not just an empty slogan. You can be sure that your assets are safe with us and that we will do everything in our power to live up to our reputation.
We have every confidence in our staff, who are dedicated to managing your business as you would. They are:
- true professionals and are committed to understanding and learning more about your particular line of business;
- aware of the importance of a commercial relationship with you and with your clients, and apply high ethical standards while performing their job.
Quality
We rank amongst the world’s best commercial finance companies, with over 40 years' experience and the hunger to remain a top-drawer player.
To ensure that we live up to our reputation, we constantly measure our processes, input and output, as part of a policy of zero tolerance for error.
We have organised our business processes from an end-to-end client perspective, adding value through efficient and client-oriented processes.
Solutions
We pride ourselves on the approach we take to our customers, and provide not only a service, but complete solutions to meet all their needs. You can choose between off-the-shelf and tailored solutions.
Because the needs you have today differ from tomorrow's, we take a long-term view of our working relationship and come up with the best financial solutions that the KBC group has to offer. We sign a contract, but look to build a partnership that will grow along with your company.
We develop solutions that enhance our way of working and enable you to experience all the associated benefits (for instance, electronic access and the latest developments, such as e-invoicing platforms).
Performance
We adopt a disciplined approach to cost control and implement strict risk-control procedures that benefit everyone.
In addition to our informative websites, 'ComFin Online' provides a platform for data exchange in the most secure way. This is all in real time.
Respect
We have enormous respect for our clients.
Indeed, we respect our stakeholder and will endeavour to live up to his expectations, while striving to generate a return that exceeds that offered by our direct competitors.
We respect our staff, clients and their customers, as they are an integrated part of our commercial relationship.
We respect the environment by applying the principles of a paperless company and adhering to the ‘green’ car lease policy of our parent company.
We respect our core values and the ethical code of KBC Commercial Finance.
